Month: November 2019

The Retention Pyramid – 6 Steps to Keeping Customers Forever and Increase Your Profits

The most expensive customers you have are your brand new ones. Your cost per acquisition results in just one sale, typically. Plus, your chances of selling to a brand new prospective customer is less than 3%. However, your chance of selling to an existing customer a second, third, or fourth time is 60%-70%. Because your …

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retention-pyramid

7 Metrics to Manage To Make Sure Your Business Is Ready For Growth

Every business, large or small, wants to grow. But growing too fast can put a strain on your company’s financial, operational, and personnel resources. The result could be a disaster for the future of your business. After all, ⅔ of the fastest-growing companies fail! Give your company a chance to be in the ⅓ that …

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business-growth

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