Month: November 2019

The most expensive customers you have are your brand new ones. Your cost per acquisition results in just one sale, typically. Plus, your chances of selling to a brand new prospective customer is less than 3%. However, your chance of selling to an existing customer a second, third, or fourth time is 60%-70%. Because your …

The Retention Pyramid – 6 Steps to Keeping Customers Forever and Increase Your Profits Read More »

Working from home was on the rise long before Covid-19 made it necessary for businesses to shutter their offices. But now that so many have figured out the logistics of working from home, it looks like it may be here to stay for a lot of businesses. Stats show what many of us have known …

4 Tips For Greater Productivity While Working From Home Read More »